Question 1

Where are the Mac minis hosted?

Accepted Answer

In a Tier III certified datacenter in the Netherlands. Our infrastructure is ISO 27001, NIS2 and GDPR compliant.

Question 2

Can I install my own macOS version?

Accepted Answer

Yes. With the JetKVM add-on you can mount any ISO/DMG and run a clean install or recovery yourself.

Question 3

How fast is a power reboot?

Accepted Answer

Hard reboot via APC takes seconds. The action is logged in the portal with an audit trail.

Question 4

Do you offer remote hands?

Accepted Answer

Yes. Open a remote-hands ticket in the portal — reseat cables, swap an SSD, attach a display — handled by our engineers.

Question 5

Can I bring my own Mac?

Accepted Answer

Colocation of your own Mac mini is possible on request. Contact us for the colo conditions.

Frequently asked questions